# Kudos - recognition Recognize great work, celebrate your teammates, and build a stronger culture with Kudos. Kudos is Oversai's employee recognition module. It allows teammates to publicly recognize great work, celebrate achievements, and encourage a positive company culture. This guide will show you how to send Kudos, react to recognitions, view the leaderboard, and participate in recognition events. No technical knowledge is required. -------------------------------------------------------------------------------- 🏆 WHAT IS KUDOS? Kudos helps teams recognize and celebrate great work across the organization. With Kudos you can: * Send recognition to teammates * React to Kudos from others * Participate in company recognition events * View the leaderboard * Track recognition activity over time Whether it's celebrating a great customer interaction, helping a teammate, or going above and beyond, Kudos makes recognition visible across the company. -------------------------------------------------------------------------------- 👥 WHO CAN USE KUDOS? Anyone with access to the Kudos module can view and interact with recognitions. Depending on your role, you may be able to: * Send Kudos * React to Kudos * Delete your own Kudos * Manage Categories and Events (administrators only) If you don't see one of these options, contact your Oversai administrator. -------------------------------------------------------------------------------- 📰 FEED The Feed is where all recognition is displayed. Each Kudos card shows: * Who sent the recognition * Who received it * The recognition message * The selected category * The event (if applicable) * Reactions from teammates You can use the filters at the top of the page to view: * Different date ranges * Specific events * Kudos you've received * Kudos you've sent * All company activity The Feed updates automatically as new Kudos are shared. -------------------------------------------------------------------------------- 🎉 SEND A KUDO Recognizing a teammate only takes a few seconds. 1. Go to Kudos → Feed 2. Click Give Kudos 3. Select the teammate you'd like to recognize 4. Choose a category 5. (Optional) Select an event 6. Write your recognition message 7. Click Send Your Kudos will immediately appear in the Feed for everyone with permission to view it. -------------------------------------------------------------------------------- 👏 REACT TO KUDOS Want to celebrate someone else's recognition? Simply click the 👏 Applaud button on the Kudos card. Click it again if you'd like to remove your reaction. Reactions are a great way to show appreciation without creating a new Kudos. -------------------------------------------------------------------------------- 🏅 LEADERBOARD The Leaderboard highlights the teammates who have received the most recognition during the selected period. You can filter the ranking by: * Date range * Event Points are automatically calculated based on the category assigned to each Kudos. Use the leaderboard to celebrate top contributors and encourage a culture of recognition. -------------------------------------------------------------------------------- 📊 PERIOD SUMMARY On the right side of the Feed you'll find a quick summary for the selected period. Available metrics include: * Total Kudos * Total recognition points * Number of people who received Kudos * Number of people who sent Kudos These metrics update automatically whenever you change the selected date range. -------------------------------------------------------------------------------- 🏷️ CATEGORIES Categories define the type of recognition being given. Examples include: * 🤝 Teamwork * 💡 Innovation * ❤️ Customer Obsession * 🚀 Going Above & Beyond Each category has its own: * Emoji * Color * Point value Only administrators can create or manage Categories. -------------------------------------------------------------------------------- 📅 EVENTS Events allow organizations to group Kudos around specific initiatives or celebrations. Examples include: * Customer Week * Quarterly Recognition * Product Launch * Company Anniversary Adding an event is optional when sending a Kudos, but it makes it easier to track recognition for a specific campaign. Only administrators can create and manage Events. ❓ FREQUENTLY ASKED QUESTIONS I CAN'T SEND KUDOS. Your role may not include permission to send recognition. Contact your administrator. -------------------------------------------------------------------------------- I DON'T SEE ANY CATEGORIES. At least one active category must exist before users can send Kudos. -------------------------------------------------------------------------------- CAN I EDIT A KUDOS AFTER SENDING IT? Not at the moment. If you made a mistake, delete it (if you have permission) and send a new one. -------------------------------------------------------------------------------- CAN I DELETE A KUDOS? Only users with the appropriate permissions can delete Kudos. -------------------------------------------------------------------------------- WHY CAN'T I SEE EVERYONE ELSE'S KUDOS? Some organizations limit visibility based on user permissions. If you're unsure, contact your administrator. -------------------------------------------------------------------------------- ✅ BEST PRACTICES To build a strong recognition culture: * Recognize teammates as soon as possible after a great achievement. * Write meaningful messages that explain why you're recognizing someone. * Use Categories consistently. * Celebrate both major accomplishments and everyday wins. * React to other people's Kudos to encourage engagement. * Review the Leaderboard regularly to celebrate top contributors. -------------------------------------------------------------------------------- 🚀 QUICK SUMMARY Kudos makes it easy to recognize great work across your organization. Give Kudos, celebrate teammates, build a stronger recognition culture, increase engagement and motivation -------------------------------------------------------------------------------- NEED HELP? If you have any questions about Kudos or need help configuring the module, contact your Oversai administrator or our support team.